THE DRIVER MUST HAVE A COPY OF THE DELIVERY ORDER AT TIME OF PICKUP - CARGO WILL NOT BE GIVEN TO DRIVER WITHOUT A DELIVERY ORDER. A SEPARATE CHECK IS REQUIRED FOR EACH HOUSEBILL'S CHARGES. HOURS FOR PHONE AVAILABILITY AT 8AM-12PM THEN 1-4PM. DURING 12-1 AND AFTER 4PM YOU CAN STILL ACCESS WEBSITE AVAILABILITY, BUT DURING THOSE HOURS YOU WILL NOT BE ABLE TO SPEAK TO AN AZ REPRESENTATIVE THANK YOU